Tag Archives: vista

EmailXtender – enable or disable the EmailXtender Outlook add-in manually

Enable EmailXtender Outlook add-in:
– run regedit
– locate HKLM\Software\Office\Outlook\Addins
– open the LoadBehavior value for ExOutlookAddin.ShortcutAddin
– set value to 3

Disable EmailXtender Outlook add-in:
– run regedit
– locate HKLM\Software\Office\Outlook\Addins
– open the LoadBehavior value for ExOutlookAddin.ShortcutAddin
– set value to 2

Emailxtender and OL2007 on Vista UAC enabled troubleshooting:
– Enable Vista UAC again.
– Locate the Outlook executable (C:\Program Files\Microsoft Office\Office12)
– Rightclick outlook.exe – Properties – Compatibility
– Select Privilege Level and enable “Run this program as an administrator”.

– Doubleclick outlook.exe again to start Outlook with admin rights.
– Try to resolve a shortcutted message again.

If it doesn’t work:
– Remove the com add-in again
– re-add the com add-in (c:\Program Files\Common Files\OTG\ExOutlookAddIn.dll)
– try again.